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SuperDroid Robots Inc. 9400 Ransdell Road Suite 17 Raleigh, NC 27603 919-557-9162 (Phone) 775-416-2595 (Fax) |
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We Ship International You will need to proceed through checkout and enter your shipping address into our online cart. After entering your shipping information, you will be given shipping options. We only ship international orders using traceable methods to ensure packages are not lost. If you wish, you can enter your carrier account and shipping method into the field. For international shipping we must fill out customs paperwork and the import/custom/brokerage fees your country may charge are typically not included in the costs. You need to check with your local government to determine the fees/duties/etc. Lots of times the online shipping calculator can not calculate costs properly. If you want us to manually calculate a shipping cost make sure you give us a full complete address for shipping, then on the carrier selection page, just select "Bill and add later (use checkout notes for method)" On the final checkout page you can type in any comments such as "Provide cheapest shipping method", "Provide fastest shipping", "provide guaranteed shipping", etc. We will let you know the options and costs, which we will add into your invoice. For payment, typically international cards do NOT go through on-line. It is usually because our bank can not verify the billing addresses for international cards, and therefore usually does not accept them over the Internet. Simply select “Manual Payment” as a payment option. You can then send us a scanned image or photo of the front and back of your Credit Card along with the front and back of a valid photo ID showing your address and we can process your order manually. Make sure all the numbers and print are legible; a black and white photo copy will not work. You can also call us with your credit card information during normal business hours (M-F 8:30AM-5PM EST). Alternatively, you can mail us a certified check or money order or wire us the money. If you wish to wire the money, there may be a bank handling fee and we can forward you the bank details. Please review our terms for additional information regarding shipping, returns, etc. |