Domestic Orders and Quotes

United States Orders and Quotes

Place an Order or get a Quote

For our latest response to the COVID-19 crisis, follow this link.

Please use our online cart to place your order or to get a quote for any items listed on our site. Many of our items have options, etc., so using our cart ensures you get the configuration you want. If you need a minor modification or addition you can put a note in the shopping cart during checkout and we will make the modifications, etc. and update your order. If you need something completely custom fill out our custom request form.

Our cart allows you to select quotation request, so you checkout without any commitment. Simply select quotation request on the final checkout page. For information on international orders, please follow this link.

Make sure you review our terms of service.

Thank you!

Step 1: Go to your cart

Once you're ready to checkout, navigate to the shopping cart. You can review the items in your cart and adjust their quantity, or remove anything that doesn't belong. We offer two checkout systems, Standard Checkout and PayPal Checkout.

Note: If you want to request an invoice or quote, choose Standard Checkout

If you chose PayPal Checkout follow the steps in their secure payment system.

Step 2: Billing Details and Contact Information

Fill out the billing information on this page. Make sure to double-check that name, address, and contact information are accurate and there are no mistakes. Once you're sure the information is correct, complete the reCAPTCHA and proceed to the next page.

Note: If your shipping address matches your billing address, check the box in the bottom left corner and proceed to Step 4.

Step 3: Delivery Details

This section is for situations where your shipping address is different from your billing address. Fill out the delivery address and contact information and double-check that the information is accurate before proceeding.

Step 4: Delivery Method

This page will show the shipping options available to you. We offer multiple options through various carriers for your convenience. Once you've chosen your shipping method, you can add any notes regarding your order and then proceed to choosing your payment method.

Step 5: Payment Method

This page will show the shipping options available to you. We offer multiple options through various carriers for your convenience. Once you've chosen your shipping method, you can add any notes regarding your order and then proceed to choosing your payment method.

Placing an Order

  • Pricing and specifications listed are subject to change without notice.
  • All orders must be fully paid before shipping.
  • We accept all major credit cards, PayPal payments, checks or money order.
    • Credit Card Payment (Domestic orders only)
    • Manual Payment (For anyone having Credit Card issues or international orders) We will process your credit card manually
  • You can also select 'Quotation Request' (For anyone wanting a quotation)
  • Personal checks must wait for bank clearance before shipping, which may take 10 days.
  • All orders shipped to North Carolina will be charged Wake County, NC current sales tax rate.
  • We can also accept wire transfers. Contact us for bank details.

Placing an order by mail, PO, or wire transfer

Use the shopping cart provided on this website and select the items and options you want. Checkout by filling in all your shipping and billing information.

For payment options, just select...

  • Order by Mail
  • Wire Transfer
  • Company' PO#
    • Company purchase orders with terms must be domestic and value >$500 USD.
    • New customers will be required to complete this form Credit Terms Application Form
  • Manual Payment

Print out your invoice and mail it per the instructions, including a money order or check. If you use a we will wait until it clears before shipping. Please make checks payable to SuperDroid Robots Inc. For wire transfers, a bank fee will apply.

Paying with Credit Card

Currently we accept credit cards via phone orders or through our secure online shopping cart. To place an order over the phone, simply contact us. Here are some things to consider when making a purchase:

  1. Use your billing address when prompted (this is the exact place your credit card statements are mailed to). If you fail to enter it correctly we can not verify your card adequately and will be in contact with you before shipping the order to get your bank card phone number.
  2. International (non-US): Please review this international support page. After placing your order, we will ask you for the credit card front and back and a valid ID such as a drivers license to send to our bank to verify your order. We regret doing this, but it is the best way for us to have our bank verify your information.
  3. We regret having to take these measures, but fraudulent transactions cost us (not the bank!) a lot of money, which we do not want to pass on by increasing our prices.
  4. If you are having trouble getting the transaction approved, just select 'Manual payment' instead of credit card on the final checkout page. This will save your order. We can verify the information and you can wire, PayPal or send us a money order.
  5. Security - Your order is encrypted using 128 bit Secure Socket Layer technology and sent to the transaction server. The server then sends the data through the authorization network to the appropriate card issuer' bank over a secure, proprietary connection.
  6. When the authorization process is complete -- this takes around five seconds -- the customer receives an approval or decline response, and the secure server stores the transaction. If the transaction is approved, an e-mail message confirming your order is sent to you. Credit card information is never e-mailed, sold or distributed to third parties.

Paying with PayPal

If you prefer to pay with Paypal, use the shopping cart provided on this website and select the items and options you want. Checkout by filling in all your shipping and billing information. For a payment options, just select Paypal. Send payments to our sales address located on our contact information page.

Ease of Use: PayPal is trusted by over 3+ million businesses. PayPal allows customers to use PayPal to pay for purchases over the web. PayPal has over 17 million worldwide members. Using PayPal allows SuperDroidRobots.com to accept Visa, MasterCard, American Express, Discover and electronic checks

Security: The security of your information, transactions, and money is the core of PayPal' business and their top priority. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key.

Shipping

Shipping will be by UPS or USPS for the continental US. Our new online store calculates the shipping rate based on the weight and size of the items you purchase. Here are some things to keep in mind.

  1. Most orders ship the same day if received before 3PM EST (Monday-Friday). Assembled and custom units may take an additional time (usually just a day or two, but possibly up to one week or more) depending on quantities on hand and demand.
  2. Our shopping cart will notify you if items are out of stock, but regretfully there could be an occasional error in our stock status. If any item is backordered, you will be notified via email after we receive your order. Orders will ship complete, so your order will not ship until all items are in stock. If you wish to do partial shipments, you will need to pay for the additional shipment.
  3. All orders are shipped from North Carolina, via UPS or USPS. Our online cart will calculate multiple shipping options upon checkout, choose the method that is best for your needs.
  4. We are NOT responsible for any damage occurred during shipping. We will package everything very carefully. We offer insured shipping, or you can contact us for other options.
  5. We are NOT responsible for any lost items in the mail. The shipping address entered during checkout is electronically transferred to UPS or a USPS label, so please be sure to enter the correct shipping address. We offer insured shipping, or you can contact us for other options

International Shipping

  1. During checkout our USPS or UPS calculator will figure out the shipping cost.
  2. We strongly recommend insuring international shipments. Parcel post is not insured, and we will not take responsibility for lost shipments.
  3. For additional shipping requests contact us. Include zip code, and items you are looking at.
  4. We can also ship to your DHL, UPS, or FedEx account. A $10 processing and handling fee will apply.

All orders are shipped and processed from our facility in North Carolina. We do NOT have international distributors. We only accept orders placed on our website, but we have no problem shipping robots internationally. Please review the information below prior to placing your order.

Still having trouble?

We are always happy to provide a quote for you. Just let us know what item(s) you want. If the item has options, let us know what options you want with the item. If you can get the items into the shopping cart, just copy the shopping cart. Then let us know your billing and shipping address including a phone number and we will get you quote.