Robot Warranties
*Not available on all robot models such as custom robots.
We offer 4 options to warranty your robot to best fit your needs and budget. Pricing for each warranty option is viewable on the robot product page.
- Basic Warranty - included
- 90-day limited warranty against for manufacturer defects
- 90-day Tier 1 Call Back Phone Support
- 1-Year Tier 1 Online Support
- Extended Warranty
- 1-year limited warranty against for manufacturer defects
- 1-year Tier 2 Call Back Phone Support
- 2-Year Tier 1 Online Support
- Enhanced Warranty
- 3-year limited warranty against for manufacturer defects
- 3-year Tier 2 Call In Phone Support
- 3-Year Tier 1 Online Support
- Preferred Warranty
- 3-year limited warranty against for manufacturer defects
- 3-year Tier 2 Call In Phone Support
- 5-Year Tier 1 Online Support
- Includes:
- 1 repair of accidental water or impact damage, OR
- 1 tune up including cleaning, lubricating (if needed), diagnostic testing, tread replacement, and software update (if available)
* Consumable items are not covered by the warranty and include, but are not limited to treads/tracks, bearings, wheels, and batteries.
Shipping to and from SuperDroid Robots is not included.
Request Support
If you have questions about your robot or if it gets damaged when using it, please contact us via our Support Request Form.
There may be fees involved in diagnosing or repairing, but we’d love to see what we can do to help answer your questions or get your robot back up and running.