Terms and Services

If purchasing batteries or Robots with batteries, please review our battery terms.

Returns and Warranty Policy

  1. All products are sold with the understanding that the purchaser has independently determined the suitability of the product for their own use.
  2. Items must be returned within 30 days of purchase. Returns will be subject to a 20% restocking fee except for a defective (does not work) product. The product must be in its original packaging and its original condition. If the item you purchased was assembled or modified, that labor will not be refunded. Built to order and custom items are not refundable .
  3. Do NOT Ship the product back until we have reviewed the situation and issued an RMA. Defective products will be exchanged after technical evaluation of suspected product. To get an RMA, please click the button below and fill out our Return form.
    Go to Return Form

  4. Shipping costs for returns and warranty work are the responsibility of the purchaser and must be shipped in the same manner and packaging it was received in.
  5. Electronics are not warranted from misuse or mishandling. Reverse polarity, over voltage, power surges, static discharge, moisture, etc. will damage electronics. SuperDroid Robots will not be responsible if you damage your product from misuse and/or mishandling.
  6. All statements, technical information and recommendations given by SuperDroid Robots are believed to be reliable, but do NOT constitute a guarantee or warranty. Contact us if you find anything in error.
  7. At no time will SuperDroid Robots be responsible for any claims beyond the replacement value of any defective product or in any way be liable or responsible for consequential or incidental damages.
  8. Unless explicitly stated items do not have a warranty beyond the 30 day return policy stated above. SuperDroid Robots does offer standard warranties on some robots such as tactical and some inspection robots. The warranty will be clearly stated on the item page and data sheet. Extended warranties and service plans are also available upon request.
  9. Battery purchases also fall under our battery terms.

Legal Disclaimer

SuperDroid Robots, Inc is not responsible for special incidental, or consequential damages resulting from any warranty or under any legal theory, including, but not limited to lost profits, downtime, goodwill, damage to, or replacement equipment or property, or any cost of recovering, reprogramming, or reproducing any data stored. ANY LIABILITY SHALL BE LIMITED TO REPLACEMENT OF DEFECTIVE PARTS. SuperDroid Robots, Inc. is further not responsible for any personal damages, including, but not limited to bodily and health damages resulting from any use of our products.

SuperDroid Robots, Inc. makes no representations as to the fitness of its products for specific uses. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXCLUDED.

Agreements shall be construed in accordance with the laws of the State of North Carolina, and the rights and obligations created hereby shall be governed by the laws of North Carolina.

In the event a dispute or controversy arises, such dispute or controversy (including claims of default) shall be brought in the courts of Wake County, North Carolina and the plaintiff hereby agrees to this choice of venue.

More Legal

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Copyright: Copyright 2000-2028 by SuperDroidRobots.com. All rights reserved. No part of SuperDroidRobots.com's Internet sites may be reproduced in any way, or by any means, nor original ideas copied without the prior written permission of SuperDroidRobots.com. Violations will be dealt with to the fullest extent of the possibilities of the international copyright law. Use of any index or listing of Software for the purpose of constructing a mailing list, creating promotional materials or producing a printed or electronic catalog of any kind is expressly forbidden without the prior written permission of SuperDroidRobots.com.

No logos or graphics may be used without the prior written approval of SuperDroidRobots.com. Any unauthorized use of any materials contained on SuperDroidRobots.com's Internet site may result in criminal or civil penalties and SuperDroidRobots.com will actively seek the recovery of royalties, any costs and damages it may incur preventing the misuse or misappropriation of its property.

Any questions on these terms of use and disclaimer may be directed to us via e-mail.

General terms of use:This site has been created for information, education and communication purposes along with your personal entertainment. Please be aware that access to this site from territories where its contents are illegal is prohibited. By accessing this site, you agree to be bound by these Terms of Use, all applicable laws and regulations (including export and re-export control laws), and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, do not use this site. The materials appearing on SuperDroidRobots.com's Internet site http://SuperDroidRobots.com could include technical, typographical or photographic errors. SuperDroidRobots.com does not warrant that any of the materials on its Internet site(s) are accurate, complete or current. SuperDroidRobots.com may make changes to the materials contained on its site at any time without notice. SuperDroidRobots.com does not, however, make any commitment to update the materials. SuperDroidRobots.com has reviewed all of the sites linked to http://SuperDroidRobots.com and related websites, but is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SuperDroidRobots.com of the site. Use of any linked site is at the user's own risk. SuperDroidRobots.com may revise these terms of use for http://SuperDroidRobots.com and related web sites at any time without notice. By using this site you are agreeing to be bound by the then current version of these Terms of Use.

Privacy Statement: Click here for SuperDroid Robot's privacy policy.

Software:THE SOFTWARE, FONTS AND SCRIPT LINKS AND REVIEWS ARE PROVIDED BY SuperDroidRobots.com "AS IS" AND "WITH ALL FAULTS." SuperDroidRobots.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE QUALITY, SAFETY OR SUITABILITY OF THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FURTHER, SuperDroidRobots.com MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE TRUTH, ACCURACY OR COMPLETENESS OF ANY STATEMENTS, INFORMATION OR MATERIALS CONCERNING THE SOFTWARE THAT IS CONTAINED IN SuperDroidRobots.com INTERNET SITES. IN NO EVENT WILL SuperDroidRobots.com BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWEVER THEY MAY ARISE AND EVEN IF SuperDroidRobots.com HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

There are inherent dangers in the use of any software available for downloading on the Internet, and SuperDroidRobots.com cautions you to make sure that you completely understand the potential risks before downloading any of the software, font files or script files. You are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the Software, and SuperDroidRobots.com will not be liable for any damages that you may suffer in connection with downloading, using, modifying or distributing any of the Software.

The Software is subject to United States export control laws and may be subject to export or import regulations in other countries. You are responsible for strict compliance with such laws and regulations in connection with any Software that you download and for obtaining any licenses or permits required to export, re-export or import such Software.